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ALL YOU NEED TO KNOW ABOUT HHS

INSTALLATION & MAINTENANCE

Q. HOW LONG CAN I REUSE THIS HAIR?
A. With proper care, this hair can last for up to a year. You can reuse it for multiple installments.
Q. WHY SHOULD I CHOOSE HEIRESS VIRGIN HAIR?
A. Heiress Virgin Hair is high-quality virgin hair that’s been on the market for over 8 years. Our hair will save you money because of its durability and longevity. We have shipped nationwide and out of the country. Our brand has gained customers’ trust, which keeps them returning. “Become A Heiress Queen!”.
Q. HOW MANY BUNDLES FOR A COMPLETE LOOK?
A. For a full installment, we recommend (2) bundles for 12” - 18” and anything over 18”, use at least (3) bundles.
Q. CAN THIS HAIR BE COLORED?
A. Yes, we carry only 100% unprocessed virgin hair. For best results, seek a professional to achieve your desired look.
Q. HOW DO I MAINTAIN THE LIFE OF THIS HAIR?
A. We recommend using HHS moisture shampoo and conditioner for the best results to keep your bundles moisturized and hydrated. For our loose wave, deep wave, and curly, we recommend using HHS EMT leave-in to maintain the wave and curl pattern.
Q. CAN HHS PROFESSIONAL HAIR CARE PRODUCTS HELP MY HAIR GROW?
A. Our hair care products were created for your at-home use. Professional-grade products for in-between salon visits to keep your hair moisturized and hydrated, which promotes healthy hair growth. Along with keeping your end trimmed on a regular basis to get rid of dead ends, you should see results. *Results vary depending on the condition of your hair.

ORDER PROCESSING & RETURNS

Q. WHERE DO YOU SHIP TO?
A. “Heiress Virgin Hair is a national brand that you will love!” We ship nationwide!
Q. WHEN I PLACE MY ORDER, WHEN WILL I RECIEVE MY PACKAGE?
A. On average shipping takes 7-10 days depending on the shipping address. Shipping rates and fees may vary depending on the delivery address for your order. Please use the checkout feature to determine the shipping rate specific to your order's destination. Please allow up to 5 business days to process incoming orders. Note: During promotions and/or the holiday season order processing may take longer than the normal period. No returns or exchanges. All Sales are final.
Q. HOW DO I TRACK MY ORDER?
A. To track a package, locate the tracking number sent to you and enter it on the shipping carrier's website.
Q. WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
A. For all inquires, email us at info@heiresshairstudio.com. Please wait at least 7 business days before contacting us concerning delivery.